How to Submit Online Request for Reissue of Income Tax Refund in India

Tax Payer can apply or file their request for reissue of Income Tax Refund cheque for Year upto Assessment year 2013-2014. From AY 2014-15 Income tax refund will be directly credited to tax payers bank account as given in Income tax return but still their will be problems related to refund amount not credited to bank account given in ITR due wrong bank account number or wrong IFSC code which can be rectified through Income tax India website.  Problem related to the reissue of Income Tax Refund arises only when the actual income tax refund cheque is not encashed. Few possible reasons for that could be:

• Wrong bank account no.
• Refund cheque returned due to non availability of address
• Income Tax Refund cheque expired after 3 months i.e. refund cheque expired
• Door Locked at the time of delivery

Actual Status of Income Tax Refund depends on Income tax department which confirms the final value of refund after processing the returns. This facility of correction in bank account number,  change in address and reissue of refund cheque is applicable for ITR filled through online website of Income tax department.

 Final Refund Status has three options

• Assessee gets the refund,
• No Refund and
• Outstanding Income Tax Demand.

If there is any refund, it will be sent to the Tax payer by either of the following ways:

• Through Cheque, or
• Through Electronic Clearance System directly to Bank Account

Therefore the Tax payer needs to give correct and accurate information such as his address, bank a/c number, PAN to the Income tax department.

Sometimes you see a message saying ‘Return cheque undelivered due to change in postal addresses’. This is a common problem wherein the tax payer would have changed the address, but missed to notify the income tax department. You can only raise a request of refund re-issue if your refund failed to reach you and was returned to the Income Tax Department.

In that case, login in the Income Tax e-Filing website and go to ‘My Account’ → ‘Refund re-issue request’. Select the mode through which you wish to receive the refund- ECS or Cheque. Provide the new Bank Account Number (if to be changed) and provide the new Address. Submit the request. Once the request is submitted, your new Address is updated with the Income Tax Department.

If there is change in your bank a/c number then you can only change your Bank Account Number if you had a refund failure i.e. your IT Return is processed and a refund was generated for you but you did not receive it.
If you wish to change the Bank Account Number for Refund failure case, then login in the Income Tax e-Filing website and go to ‘My Account’ → ‘Refund re-issue request’. Select the mode through which you wish to receive the refund- ECS or Cheque. Enter the new Bank Account Number and provide address details. Submit the request. Once the request is submitted, your new Address is updated with the Income Tax Department.

Tax Payer needs to download the ‘response sheet’ from the Income tax website and take a printout of the same. Fill the necessary fields in it. Original cancelled cheque must be enclosed with it.

Few points to be noted while sending a Response sheet:

• Signature of the tax payer is mandatory
• Original Cancelled cheque must be enclosed, no photocopies
• A/c number or MICR code should on Response sheet be same as on cheque
• Signature on the Response Sheet and cancelled cheque should be same.

Response sheet is given below for your reference.

For any refund related query or modification in the refund records related to the Return processed at CPC Bangalore, the CPC may be contacted by the taxpayer on 18004252229 or 080-43456700.